Great Working Culture. - Avis employé Customer Service Representative Moncel

5,0
16 oct. 2023
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Wonderful company with great working environment. Remote working at it’s best and management and team work closely and all have the ability to feel connected. I feel valued and given a lot of incentives at work.

Inconvénients

I have no cons on working at Moncel.

avatar
Réponse de Moncel
1y
We’re thrilled to hear that you appreciate our company culture. We believe that a positive work environment fosters creativity and collaboration, and it’s great to see that reflected in your experience. We’re committed to maintaining this culture and look forward to continuing to support our amazing team. Thanks for being a part of our journey!

Découvrez plus d’avis sur Moncel

2,0
23 mars 2023
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Seemed like a great company with great potential.

Inconvénients

No culture except work and bow down to company leaders (who are husband and wife). Zero creative freedom. No job can be done unless you write a multiple page document as to why you feel the job should be done (even if you are highly qualified)

9
1,0
7 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

PLEASE NOTE: This is the second time I am posting this review as Moncel created this new page to fill it with positive reviews, and bury the numerous extremely accurate and negative reviews on their original page. Though this is a perfect example of how they operate their business and their integrity, I do not believe it is fair to lead potential employees into roles without all information. If you search “Moncel” you will see there are two. - hardworking staff - decent salaries - fast-paced and constant internal change and direction - met good friends who have worked there and left

Inconvénients

- extremely limited autonomy - very poor work-life balance - extremely high turnover - negative atmosphere can be a reality when the married owners are at odds - high-level of micro-management and little accountability from ownership - poor comp/bonus structure design that could lead to unpaid bonuses - constant desire from CEO to have employees jump through hoops - aggressive communication from top - no attention to Diversity, Equity or Inclusion - unrealistic targets - poor off-boarding; many people disappeared with no explanation from leadership - 'owners are never wrong' culture If you are seeking a business where you are valued and don't have to deal with an atmosphere of grandeur from the top or be a 'yes man', I would not recommend this business. I saw some reviews that reference 'run for the hills' and agree with the points made. I noticed a company response on one and it made me think: if a company is willing to post a public response to a review chastising the employee and showboating alleged "results", I see this as some sort of red flag.

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