9 févr. 2022
Réponse de GoStudent
4yHello,
Thank you for your feedback! Your evaluation showed us that we are already doing well in some areas, but still need to work on others. We are happy that you appreciate the ease of acquiring new students and organizing tutoring sessions, as this is something that we strive to do well for our tutors.
We would like to apologize that you were confronted with technical difficulties. Thanks to the great work that you and other tutors have been doing, we have grown rapidly within the last year. We are working tirelessly to solve and anticipate challenges related to that, and humbly ask for your understanding and patience. We guarantee that providing the best user experience to you, our 15,000 tutors and customers worldwide, is a top priority for us.
If you need any support in dealing with technical difficulties or would like to give us further suggestions for improvement, feel free to contact our Tutor Community Team via tutor@gostudent.org!
We wish you all the best and lots of success!
Best regards,
Julia, Team Lead Tutor Management