A great company to work for. - Avis employé Customer Support Frazer Computing

5,0
5 juil. 2015
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The best work environment I have ever been a part of. Everyone you work with is intelligent, friendly, positive, and willing to assist. It is an atmosphere of constant learning and adapting, which can be overwhelming at times (there will never be a lack of something to work on), but imparts a feeling of momentum. The pay is above par for the rural area the company is in. Though you are expected to know every aspect of the software from accounting to networking, if you need assistance with a customer request, there is a company chat program that allows you to troubleshoot with the whole group. Since Frazer is customer support intensive, customers are generally pleasant and thankful, giving you a greater sense of fulfillment. The management is very family friendly and understanding when time off is needed.

Inconvénients

The software is not Web-based, leading to a lot of customers switching away from Frazer or trying to work around it with remote desktop programs or VPNs which makes things overly complicated. Since this is the direction technology is heading, it is a bit embarrassing to explain to potential customers that we're unable to do this.

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5,0
21 avr. 2021
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Excellent company culture and very friendly.

Inconvénients

Salary lower than industry standard, but good for the area.

3,0
31 mars 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

* Fair salary * Good leadership * Excellent management and senior developer delegation * Pair-programming

Inconvénients

* Ended up being acquired by LeadVenture and all of our jobs went to another team

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