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      First Advantage

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      Avis sur First Advantage

      good pay but repetitive work - Avis employé Customer Care Representative First Advantage

      3,0
      12 févr. 2026
      Customer care representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      well paid and option to work hybrid

      Inconvénients

      very disorganised, my line manager had resigned the week I joined so I didn't have one for the first few weeks and any of my queries were passed on to someone else

      avatar
      Réponse de First Advantage
      3mo
      Thank you for sharing your feedback. We’re glad the competitive pay and hybrid work option have contributed to a positive work experience. We’re also truly sorry that your onboarding felt disorganized. We understand how difficult it can be to start a new role without consistent support, especially when management transitions unexpectedly. Our People & Culture teams are actively working to strengthen onboarding processes and improve communication during team changes. We want to ensure employees always know where to turn when they need guidance. We appreciate your honesty and the work you do. Your feedback helps us continue to improve.

      Découvrez plus d’avis sur First Advantage

      5,0
      1 juin 2026
      Employé (anonyme)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Excellent work environment and great coworkers

      Inconvénients

      No cons are within this company for me

      avatar
      Réponse de First Advantage
      1d
      Thanks for leaving a review of your experience with us! We're glad to hear that the work environment is a good fit and that you're enjoying your coworkers. We hope you continue to find your time with us to be a positive experience.
      1,0
      3 juin 2026
      Customer success
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Remote first company Once out of operations you really manage your own time.

      Inconvénients

      Excessive Workloads Poor choice in Team Leads Don’t get sick and if you do pray it doesn’t last longer than your FMLA 12 weeks because they will fire you! Even after 8 years of employment. Even when it is documented that they are responsible for the health issues caused by burnout!

      avatar
      Réponse de First Advantage
      23h
      Thank you for sharing your experience. We’re sorry to hear about the challenges you faced, particularly around workload, leadership support, and your health concerns. We recognize how important it is to feel supported during difficult times, and your feedback highlights areas where we must continue to improve. We appreciate you taking the time to speak up and wish you all the best moving forward.
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      Recherches associées: Offres d’emploi chez First Advantage | Salaires chez First Advantage | Avantages sociaux chez First Advantage | Entretiens chez First Advantage
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