PSM, Store manager, Commercial Spec - Avis employé PSM, Store Manager, Commercial Spec AutoZone

1,0
17 oct. 2013
Recommande
Approbation du PDG
Perspective commerciale

Avantages

None only go there if you need a job to carry you over to find another. The turn over is great since employees leave so often. I've seen some resign buy texting the manager. Some went to lunch never to return.

Inconvénients

1) none Terrible place to work. First started as a PSM. Was with in two weeks being told by the DM to learn the ropes as Store Managers Don't last long get prepared to be one. He was already undercutting the Store manager with in two weeks, In 11 months of being there he fired the Store Manager and gave me the position without any training. 2) very very micromanaged expect as Manager too receive a call every 2 hours even on your off time at home for "numbers" Sales, the # of those small packets of grease they force on customers and checkout challenge usually fuel injector cleaner to run up the ticket price plus reward cards. 3) store is under staffed and not enough time to finnish those tasks. Staff on slow days are told to go home early to cut payroll. Usually after staff left store would get busy and customers walk out. 4) either you were favored by the DM and upper management which had nothing to do with job performance, 5) AZ will never be a "big" player as the want to be in commercial as the rules change daily making commercial customers go to other places.. 6) could walk in one day and be fired for really no reason. I as store manager was called a number of time's to fire an employee just because the DM did not like that person. The employee sometime were some of my best employees. The DM would have you "setup" an employee and instruct you how to do it. Such as look like they stole money to get rid of that person. 7) I if an opening was at the store would interview 3 people. They employee the DM would let you hire was not the best candidate but rather the lowest bidder. 8) only way to stay with the company is to do unethical thing's. 9) long hours as a Store Manager paid well but when your there 70-80 hours a week comes out to apx $11.50 an hour. 10) everything is tracked. A conference call every Monday to belittle the other manager's. I was highest in most areas so my Monday Conference call's were not that bad. 11) I had to step down to Commercial Spec, per advice of my doctor as the 3 years I was manager I aged 20 years from stress and was always very healthy started having very serious health issues caused by stress. 12) Company want's you to think it's "your" store. It's not as it's micromanaged by the DM. The company is now under a class action suit from current and former managers for that reason.

Découvrez plus d’avis sur AutoZone

5,0
27 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

co workers treat you like family

Inconvénients

low pay compared to competitors

1
3,0
8 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Pros Automotive Knowledge & Skill Development: It is an excellent environment to expand your knowledge of vehicle components, diagnostic tools, and automotive troubleshooting.Customer Interaction: If you enjoy solving problems, the role offers regular opportunities to deliver high-impact customer service (what AutoZone calls "WOW!" customer service) by helping DIYers get their vehicles back on the road. Networking & Community Connection: You frequently interact with local mechanics, DIY hobbyists, and commercial accounts, building strong professional relationships within the regional automotive community. Clear Operational Structure: The store protocols, inventory systems, and safety compliance expectations are highly structured, making daily tasks predictable and organized. Employee Discount: Workers receive a company discount on parts, tools, and accessories, which is a major perk if you maintain your own fleet of vehicles.

Inconvénients

ConsFast-Paced & Physically Demanding: The environment can be intense and requires significant physical stamina. Employees spend a lot of time standing, walking, and lifting heavy parts (like commercial batteries and brake rotors) throughout their shifts. Retail Hours & Scheduling: Retail schedules can be demanding, often requiring flexibility to work nights, weekends, and holidays to accommodate peak store hours.Handling Difficult Customer Situations: Because customers often come in stressed about their broken-down vehicles, employees must be skilled at de-escalating tense situations and managing complaints professionally. Split Responsibilities: Staff members frequently have to alternate between multiple distinct tasks—such as inventory auditing, commercial account delivery, and front-counter retail sales—requiring a strong ability to multi-task and switch gears quickly.

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