Avantages
ADP has good policies in place for compensation, opportunities for growth within and outside of the workplace, continuing education, and other benefits. They continue to try improving communications and morale with workplace tools such as annual surveys.
Inconvénients
In recent years, the company has consolidated many positions and functions, in order to save money and standardize services. Jobs have gone from allowing some individuality to fairly strictly regimented. This used to be a company that stressed "world class service", but now, from what I've heard, when associates try to give clients world class service, they sometimes get negatively reviewed by their manager for going beyond their job description. This is not only bad for the clients, but it really hurts the morale of the best employees.