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      Verizon

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      Avis sur Verizon

      Call Centers are Horrible - Avis employé Customer Service Representative Verizon

      3,0
      24 juin 2008
      customer service representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      You need a paycheck. I was in the inbound call center. Uggh It was always a stress fest and rules and regulations changed daily. Very hard to keep up and if you didn't immediately learn the new rules you failed calls. Nine times out of ten your supervisor didn't know what was going on either. They changed management pretty rapidly.

      Inconvénients

      Cubicle, call center work need I say more? If so ok, it was decent pay with great benefits but the actual job was just horrible.

      Découvrez plus d’avis sur Verizon

      5,0
      22 avr. 2026
      Bam
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Great leadership, associates, coffee, parking, training

      Inconvénients

      long hours if you want to be successful

      4,0
      26 janv. 2015
      Associate director
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

      Inconvénients

      Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

      531
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