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      Verizon

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      Avis sur Verizon

      We need to get back to Customer Service - Avis employé Customer Sales & Service Representative Verizon

      4,0
      21 juin 2008
      Customer sales & service representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      The pay is great and the benefits.

      Inconvénients

      They want you to be a robot with extreme expectations. The computer systems are constantly having issues making it very hard to meet your stats or help the customer when everything you do is on the computer. Customers are irate due to we have no specialists anymore for ex Billing specialist, Orders specialis Tv specialist Phn specialist or Data specialist. Due to this the customer has to talk to several reps before someone finealy takes ownership of the call thus making the customer extremely irate.

      Découvrez plus d’avis sur Verizon

      5,0
      22 avr. 2026
      Bam
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Great leadership, associates, coffee, parking, training

      Inconvénients

      long hours if you want to be successful

      4,0
      26 janv. 2015
      Associate director
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

      Inconvénients

      Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

      531
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      Recherches associées: Offres d’emploi chez Verizon | Salaires chez Verizon | Avantages sociaux chez Verizon | Entretiens chez Verizon
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