Nothing like the “Right Turn”, into the ditch - Avis employé Technical Support Representative SoftPro

Small group of decision makers fail to listen to advice of anyone but a small group of managers. Other managers advice ignored. Software development fails to heed advice of those supporting software and those that understand environments of customers so that real world solutions can be deployed. Managers quick to blame failures on others, and take credit for the tough calls that others had to make to keep business moving forward!