Avantages
It is good company to work for if you are in a right group and under decent manager. Overall, people you work with are smart and nice to get along with. Company has multiple office locations in US and in different countries. Work/Life balance is good. No set PTO, people take total of 30+ days a year off. WFH is allowed (if your manager is okay with it). ServiceNow product is really good and internally used. Stock are given out and its price is high. Pays bonus every three month.
Inconvénients
Core infrastructure uses old technology. All the new technology tools are not being used. Company itself is a private cloud company so it won't use any public clouds (i.e. Azure, AWS, etc). Therefore, won't use latest technologies that utilize them. There is no DevOPs presence in the company. Pay is average. Perks are average.