Don't believe the hype - Avis employé Customer Service Pinter

Lack of communication internally which then affects what we tell customers. It's as if no one really knows what's going on. The customer service team is often shunned to the side, missing out on work socials and the 'great work culture' so often spoken about. The turnover of the customer service team is astounding. Multiple people from the team have been signed off work due to the stress and anxiety the role causes, yet nothing has changed. Have a problem? Good luck speaking to management and expecting a change. All talk and no action.