Avantages
They provide an excellent setup so that you can preform your work remotely. Good training and great resources/procedures for reference to make things more efficient (most importantly they encourage questions and promote good training and collaboration!). H+O does well at creating standard operating procedures so that everyone is on the same page. Up to date with the most current software and industry standards.
Inconvénients
You may abruptly get requests to complete tasks that need to be done quickly (time sensitive). This can cause a heavy shift in your anticipated work schedule. Feed back is given on a task basis, so at times you may feel unaware of your "overall" performance (this could also be due to the nature of remote work/remote communication). I have never had a negative response to my overall performance but I recommend getting on the phone and asking how you are preforming from an overall standpoint. This will help with potential misinterpretation of emails and unnecessary discomfort. Overall I feel H+O is a great employer!