What were we doing here? - Avis employé Customer Service Supervisor Foundever

2,0
2 août 2010
Recommande
Approbation du PDG
Perspective commerciale

Avantages

If you were in the Premium Brands department, the guidelines for out-of-warranty assistance were looser, so you had more "satisfied callers."

Inconvénients

We were supposed to "deliver the no" and yet make sure that the customer was "completely satisfied." Imagine if your Cadillac's transmission failed at 53k, and since you bought the vehicle used the manufacturer and dealer would not help pay for the repair because the warranty ended at 50k.

Découvrez plus d’avis sur Foundever

5,0
29 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

7 week training to get a person ready to go into production.

Inconvénients

Work hours depends on clients needs. So hours may vary.

2,0
6 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Work at home is the only pro

Inconvénients

The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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