No advancement opportunities - Avis employé Technical Support Representative Concentrix

2,0
26 mars 2015
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Can wear jeans to work everyday .

Inconvénients

No advancement opprotunities it based on who is friends with the manager and no performance. I have worked at Concentrix for 3 years and gave been making the same rate for the past year it does not go any higher. New people are being hired making 50 cent less than me and I have been there 3 years . I have no been able to move up in the company as told in the interview. There is something called pay for performance which is suppose to be paid out at the end of the month and seems to never been on anyone's check and nobody in management knows why. Not flexible with schedule. Not able to take any off days after putting in notice 3 months prior. You are expected to work everyday and never take any time off for family vacations.

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5,0
20 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Culture, career growth, leadership support and benefits are just a few of the pros.

Inconvénients

I don’t have cons to share. I’ve been with the company for 15+ years.

2,0
3 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Decent Pay and benefits . Trainers prepare you for basic work

Inconvénients

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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