It's mentally draining but financially unrewarding. - Avis employé PSS Concentrix

3,0
15 juil. 2014
Recommande
Approbation du PDG
Perspective commerciale

Avantages

One gets to learn a lot of technical things. Trainings for technical stuff is done almost monthly.

Inconvénients

Base pay is not that great. Considering all the technical troubleshooting that one has to do with clients over the phone or chat, the pay doesn't compensate for the effort.

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5,0
20 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Culture, career growth, leadership support and benefits are just a few of the pros.

Inconvénients

I don’t have cons to share. I’ve been with the company for 15+ years.

2,0
3 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Decent Pay and benefits . Trainers prepare you for basic work

Inconvénients

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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