Avis sur Domestic & General Group | Glassdoor.ch
Avis sur Domestic & General Group
Entreprises
  • Emplois
  • Entreprises
  • Salaires
  • Entretiens

    Avis sur Domestic & General Group

    Dernière mise à jour : 14 février 2019
    251 avis

    Filtrer

    Filtrer

    3.0
    StarStarStarStarStar
    Tendances des évaluationsTendances des évaluations
    Recom­mandent
    Approuvent le PDG
    Domestic & General Group CEO Ian Mason
    Ian Mason
    83 Évaluations

    Avis des employés

    Trier: PopulairesÉvaluationDate

    1. « Petite PME sympa dépendant d'un groupe avec quelques points à améliorer »

      StarStarStarStarStar
      • Équilibre travail/vie privée
      • Culture et valeurs
      • Opportunités de carrière
      • Rémunération et avantages
      • Dirigeants
      Employé actuel - Directeur - Paris (France)
      Employé actuel - Directeur - Paris (France)
      Recommande
      Point de vue positif

      Je travaille chez Domestic & General Group à plein temps

      Avantages

      Localisation à Paris et les personnes sont sympatiques et dynamiques. Le groupe est en pleine croissance

      Inconvénients

      locaux exigus et parfois la communication est au compte goutte

      Conseils à la direction

      Changer les locaux exigus pour des locaux modernes
      Aligner les salaires au marché

    2. « Mal so mal so »

      StarStarStarStarStar
      • Équilibre travail/vie privée
      • Culture et valeurs
      • Opportunités de carrière
      • Rémunération et avantages
      • Dirigeants
      Ancien employé - Employé anonyme
      Ancien employé - Employé anonyme
      Ne recommande pas
      Point de vue neutre
      Approuve le PDG

      J'ai travaillé chez Domestic & General Group à temps plein

      Avantages

      Nette Kollegen, Zusammenhalt, interessante Aufgaben, Abwechslung

      Inconvénients

      Management, Headquarter, Keine Perspektiven für junge Talente

      Conseils à la direction

      Gegenüber dem Headquarter öfter mal die Stirn bieten. Junge talentierte und motivierte Mitarbeiter nicht verheizen sondern fördern.

      3. Rejoignez les équipes de Domestic & General Group
      Voir nos offres

    3. « Domestic and General »

      StarStarStarStarStar
      • Équilibre travail/vie privée
      • Culture et valeurs
      • Opportunités de carrière
      • Rémunération et avantages
      • Dirigeants
      Ancien employé - Employé anonyme
      Ancien employé - Employé anonyme

      J'ai travaillé chez Domestic & General Group à temps plein

      Avantages

      - Good base salary compared to similar roles at other companies

      Inconvénients

      - Uncapped commission was taken away and replaced with a ‘bonus’ for hitting targets which is peanuts in comparison, despite the increased basic wage.

    4. « Great Management, Decent Company »

      StarStarStarStarStar
      • Équilibre travail/vie privée
      • Culture et valeurs
      • Opportunités de carrière
      • Rémunération et avantages
      • Dirigeants
      Ancien employé - Customer Sales Representative (Whirlpool) - Nottingham, Angleterre (Royaume-Uni)
      Ancien employé - Customer Sales Representative (Whirlpool) - Nottingham, Angleterre (Royaume-Uni)
      Recommande
      Point de vue neutre
      Approuve le PDG

      J'ai travaillé chez Domestic & General Group à temps plein (Moins d'un an)

      Avantages

      The management are fantastic (in Nottingham at least).
      The people on Whirlpool are great to work with.
      The benefits are good such as healthcare, cycle to work, pension scheme etc.

      Inconvénients

      The hours are all over the place.
      The people in other departments can sometimes be rude and unhelpful.
      Not much communication for senior sections of the company.

      Conseils à la direction

      Sort out other areas of the business such as Reso, and PR as many of the cannot be bothered to help and it gets to the point where agents spend ages trying to sort a customers problem that isn’t there job purely because other departments are unhelpful. Also, sort out the relationship with Hotpoint as they are absolutely abysmal.

    5. « It's getting better but still work to do »

      StarStarStarStarStar
      Employé actuel - Employé anonyme - Brighton, Angleterre (Royaume-Uni)
      Employé actuel - Employé anonyme - Brighton, Angleterre (Royaume-Uni)
      Recommande
      Point de vue positif
      Approuve le PDG

      Avantages

      D&G are alway willing to look at ways to improve, and they have undertaken huge transformation of their products and sales techniques which is great.
      Great salary for contact centre agents.
      Good opportunities to develop if you have a can-do attitude and can prove yourself.
      Lots of great, passionate people, especially in the call centre - everyone wants to help each other out and the One Team value really comes to life in this part of the business
      Local discounts on food are excellent, the free insurance plan is a great benefit, and discounts are available on additional plans too.

      Inconvénients

      There's always promise of change but the stuff that impacts the employees never seems to, which makes it feel like you're being paid lip service and the senior leadership don't really want to change.
      Some salaries aren't competitive such as team leader, so we don't attract the high quality people we need in their kind of roles.
      D&G want people to embrace the company values but nothing happens if people don't so they lose their impact as some employees, including some senior level ones, get away with treating other people poorly instead of taking accountability for their own failings.

      Conseils à la direction

      Review salaries for non agent roles, look at similar jobs in other organizations and make yourself competitive, until things change on a cultural level, better pay is your only lever to keep talent.

    6. « D&G Nottingham »

      StarStarStarStarStar
      • Équilibre travail/vie privée
      • Culture et valeurs
      • Opportunités de carrière
      • Rémunération et avantages
      • Dirigeants
      Employé actuel - Sales Agent - Nottingham, Angleterre (Royaume-Uni)
      Employé actuel - Sales Agent - Nottingham, Angleterre (Royaume-Uni)
      Recommande
      Point de vue positif
      Approuve le PDG

      Je travaille chez Domestic & General Group à plein temps (Plus d'un an)

      Avantages

      I like the people I work with. My manager gives me loads of support. OM are making a difference and you can really feel change with the new site manger. Get good training to help meet targets. QA is much better and new commission means I make more money and its fairer

      Inconvénients

      Shift patterns are rubbish. I can't arrange my life because always having to work different hours and days

      Conseils à la direction

      Get fixed shift patterns so people can plan their lifes.

    7. « Domestic and general Nottingham branch »

      StarStarStarStarStar
      • Équilibre travail/vie privée
      • Culture et valeurs
      • Opportunités de carrière
      • Rémunération et avantages
      • Dirigeants
      Ancien employé - Employé anonyme
      Ancien employé - Employé anonyme
      Recommande
      Point de vue neutre
      Aucune opinion sur PDG

      J'ai travaillé chez Domestic & General Group à temps plein

      Avantages

      Nice friendly colleagues, decent pay and breaks

      Inconvénients

      Work until 11 pm, micromanaged so always have to be on your toes. Never know when the next meeting will be

      Conseils à la direction

      Give more opportunities for staff to develop.

    8. Utile (1)

      « Okay for the short run »

      StarStarStarStarStar
      • Équilibre travail/vie privée
      • Culture et valeurs
      • Opportunités de carrière
      • Rémunération et avantages
      • Dirigeants
      Ancien employé - Full Time Staff - Wimbledon, Angleterre (Royaume-Uni)
      Ancien employé - Full Time Staff - Wimbledon, Angleterre (Royaume-Uni)
      Ne recommande pas
      Point de vue négatif
      Désapprouve le PDG

      J'ai travaillé chez Domestic & General Group à temps plein (Plus de 5 ans)

      Avantages

      Wimbledon office location is good.
      Free coffee/tea. Fruits once a week
      Decent local discounts
      Some talented people who are interested in working towards propelling the business forward, but mostly they get sidelined or move on to other roles/companies.

      Inconvénients

      Management pretends to listen to your concerns, but then nothing happens
      Understaffed, especially in Staff functions like Legal, HR, Procurement and Finance. This is due to high-turnover.
      Low pay and pay rise is minuscule. Bonuses are rarely what they are promised.
      Employee turnover much higher than industry and you come to know why
      Poor planning of IT infrastructure
      Blame culture - departments are busy pointing fingers, rather than finding a common solution. Higher management turns a blind eye to this.
      Many departments work in isolation, unwilling to work with other departments to protect their budgets.

      Conseils à la direction

      Invest time & resources in areas which are lacking. High turnover is not going to get resolved unless the culture of the organisation is changed.

    9. « Good Money if you're prepared to risk Health »

      StarStarStarStarStar
      • Équilibre travail/vie privée
      • Culture et valeurs
      • Opportunités de carrière
      • Rémunération et avantages
      • Dirigeants
      Ancien employé - Employé anonyme
      Ancien employé - Employé anonyme
      Recommande
      Point de vue neutre
      Approuve le PDG

      J'ai travaillé chez Domestic & General Group à temps plein

      Avantages

      Free fruit, healthcare, pension, discounts in nearby stores and overall good benefits package
      Comprehensive training and on-boarding with down-to-earth people
      Learning on the job and applying training, sharing best practices encouraged

      Inconvénients

      They will pay you well, but always look for reasons to part pay you
      High-stress environment, not for the faint of heart
      The processes around health and general well-being are convoluted and long
      Inter-departmental communication problems and assumptions leading to errors are a common occurrence

      Conseils à la direction

      Continue to try finding a balanced approach, keep having dialogue with those on the lines as well as those in the back-end.

    10. « good company »

      StarStarStarStarStar
      • Équilibre travail/vie privée
      • Opportunités de carrière
      • Rémunération et avantages
      Ancien employé - Business Analyst
      Ancien employé - Business Analyst

      J'ai travaillé chez Domestic & General Group à temps plein (Plus de 5 ans)

      Avantages

      good company but no progress at all

      Inconvénients

      no progress especially at the lower level